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SHIPPING & DELIVERY

At Your Service!

Below are all shipping options we have to offer. If you have any questions, feel free to reach out before ordering!

Standard: 4-5 business days, USPS First-Class Mail​. $4.00 cost, $1.50 for additional item in order

Priority (upgrade from Standard): 1-3 business days, USPS Priority Mail. $5.00 cost, $1.50 for additional item in order

Please note that all shipping times are approximate. Factors such as shipping address, holidays, size of order, weather, and split shipments can affect shipping times.

RETURN POLICY

What You Need to Know

Symphonic by Samantha is here to ensure all needs are met with your product. All return policies are listed below:

  • Buyer must contact Symphonic by Samantha AND ship item back within 14 days of delivery.

  • Buyer is responsible for return shipping costs (i.e. postal costs, packaging, etc.).

  • Buyer is responsible for loss in value (as agreed upon with seller) if an item isn’t returned in original condition.

 

Please note that we are not responsible for any damage or theft caused once the item is shipped and handed over to the shipping service chosen. Any packages lost in shipping due to the USPS, FedEx, or UPS are not the responsibility of Symphonic by Samantha.

CANCELLATION POLICY

Our Policy

Cancellations on orders can be done within 24 hours of purchase. After that 24 hours, the purchase is final and cannot be cancelled.

OUR PRIVACY POLICY

Your Data is Secure

Your privacy is important to us! Be assured that all information on purchases are only shared between the customer and Samantha. Our shop mainly functions through Etsy, so all Etsy policies apply (as seen below).

"Etsy keeps your payment information secure. Etsy shops never receive your credit card information."

If you have any questions or concerns, feel free to reach out!

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